You may return or exchange a purchase within 30 calendar days after receiving the item. Fbsyouth pays return postage for all return reasons, including a change of mind, defects, arrival damage, or an incorrect item. There are no restocking, return handling, exchange handling, or refund processing fees.
Notify us within 30 calendar days after receipt at info@fbsyouth.com. Include your order number, the item being returned, and whether you would prefer a refund or an exchange. For separate deliveries, the period for each item begins when you receive that item.
Contact us to arrange seller-paid return shipping and identify the order being returned.
Fbsyouth
25307 62nd Ave S
Kent, Washington 98032
United States
Pack securely and include your order number. Keep the return tracking or receipt until completion. Contact us before buying postage so we can arrange shipping at our expense. Return postage is not deducted from your item refund.
We accept exchange requests within the same 30-day period, subject to the replacement item's availability. We pay the postage to return your original item and charge no exchange handling fee. Tell us which replacement you would like so we can check stock.
Before you proceed, we will explain any price difference and the replacement shipping arrangement, including any related cost. If your chosen replacement is unavailable, you can receive a refund instead.
Please report arrival damage, a defect noticed on delivery, or an incorrectly supplied item within 7 calendar days after receipt. Send your order number and a description; photographs of the item and parcel are helpful if available. We will help arrange a return, replacement, or refund and pay related return postage.
The 7-day reporting request helps us investigate promptly. It does not reduce your 30-day return period or limit applicable consumer rights.
Refunds go to the original payment method. Once we receive your returned item, we check the return and process the refund. Your refund will reach your account within 10 calendar days after we receive the return; our checking and processing are included in that period. We send confirmation when the refund is issued.
If the credit is missing by day 10, contact info@fbsyouth.com. We will trace it with the payment provider and supply transaction details.
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