FAQs

What does Fbsyouth sell?

We sell toys and collectible play items. Check listings for contents, specifications, age guidance, and warnings.

Where can my order be delivered?

Our current shipping region is the United States.

Is there a minimum purchase for free shipping?

No. Standard shipping is free on U.S. orders without a minimum purchase.

How long will my order take?

Allow 1-2 business days for processing, then 7-15 for standard transit or 5-8 for expedited transit. Estimated totals are 8-17 or 6-10 business days respectively.

What is the expedited shipping charge?

Expedited shipping costs $15. It does not remove the 1-2 business day processing period.

Will I receive tracking?

Yes. Tracking is emailed after dispatch. Allow the carrier time to publish its first scan.

Does the return window start when I buy?

It starts when you receive the item. Notify us of a return or exchange within 30 calendar days after receipt.

Do I pay for return postage or handling?

No. We pay postage for all return reasons, without restocking or handling fees. Email info@fbsyouth.com to arrange shipping.

Are exchanges accepted?

Yes, within 30 calendar days after receipt, subject to stock. Return postage is covered; no exchange handling fee applies. Price differences and replacement delivery costs are explained in advance.

What if my item arrives damaged or incorrect?

Report it within 7 calendar days after receipt with your order number and details; photos help. We cover return postage. The 30-day return window and applicable legal rights remain in effect.

When will my refund reach my account?

Within 10 calendar days after we receive your returned item, including checking and processing. It goes to the original payment method. If the credit is missing by day 10, contact us to trace it.

Where do I send a return?

Fbsyouth, 25307 62nd Ave S, Kent, Washington 98032, United States. Contact us to arrange seller-paid shipping, and include your order number in the parcel.

How can I reach customer service?

Email info@fbsyouth.com or call +1 941 403 7641.